Privacy Policy

Data Policy

This Data Policy applies to neaspace.smoobu.net and explains how we collect, use, and share information about you when you use our websites, mobile apps, and other online

products and services (collectively, the "Services") or when you otherwise interact with us.

By using the Services, you agree to the collection, use, and sharing of your information as described in this Data Policy. If you do not agree with our policies and practices, do not use the Services.

Information

We collect information about you in the following ways:

  • directly information that you provide to us directly, such as when you create an account, book a rental property, or communicate with us through our Services or through other means.    This may include your name, email address, phone number, payment information, and other contact or identifying information.
  • Information we collect automatically: We automatically collect information about your device and your use of the Services, such as your IP address, device type, browser type, language preference, referring site, the pages you visit on our Services, and the time and date of your visit. We may also collect information about your location, including location data from your device or IP address. Information from third parties: We may receive information about you from third parties, such as payment processors, social media platforms, and other third-party services you use to access our Services. This may include your name, email address, and other contact or identifying information.

Use of Information

We use the information we collect to provide, maintain, and improve the Services, and to communicate with you. Specifically, we may use your information to: Process and confirm your bookings Communicate with you about your bookings and the Services,  respond to your inquiries and requests,  analyze and understand how you use the services personalize your experience on the services protect against and prevent fraud, unauthorized transactions, and other illegal activities

Enforce our terms and conditions sharing of information we do not sell your personal information to third parties. However, we may share your information in the following ways:

  • With service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, website hosting, and data analysis. These service providers are required to protect your information and may only use it as directed by us.
  • With legal authorities: We may disclose your information to legal authorities if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property, or personal safety of the Services, our users, or the public.
  • With other users: If you book a rental property, we may share your name and contact information with the property owner.

Your Choices and Rights

You have the following choices and rights regarding your information:

  • Access and correction: You can access and update your account information by writing us a email.
  • Opt-out: You can opt out of receiving marketing emails by writing us an emails.
  • You may also be able to opt out of certain types of data collection through your device settings.

Deletion:

You can delete your account by contacting us. Please note that some information may remain in our records after you delete your account. This may be necessary to comply with legal obligations, resolve disputes, enforce our policies, and/or for other legitimate business purposes.